890bd's Privacy Policy

890bd ("we", "us", or "platform") is a trusted online gaming and betting service provider in Bangladesh. We place the highest importance on the privacy of our users ("you" or "member").

This Privacy Policy describes what types of personal information we collect, why we collect it, how we use and store that information, and in what circumstances we may share it with third parties. This Policy applies to the 890bd website, mobile application, and all related services.

Our platform is intended for individuals aged 21 and above only. You will be required to confirm your age at the time of registration.

890bd may collect the following types of information:

2.1 Information Provided Directly

• Full name, date of birth, and national ID number (for age verification)
• Email address and mobile number (for communication and account security)
• bKash, Nagad, or Rocket mobile banking number (for processing transactions)
• Security questions and password (stored in encrypted form)
• Contact information provided via live chat or email

2.2 Automatically Collected Information

• IP address and device identification information
• Browser type, operating system, and screen resolution
• Platform access times, page views, and session duration
• Game play history, bet amounts, and transaction records
• Data collected through cookies and similar tracking technologies

2.3 Information Received from Third Parties

• Information received through identity verification service providers
• Reports from fraud prevention and risk assessment agencies

890bd uses the information collected from you for the following purposes:

3.1 Account Management

We use your personal information to create, manage, and secure your account, and to verify your identity. This ensures that only you can access your account.

3.2 Financial Transaction Processing

Your payment information is required to process deposit and withdrawal requests via bKash, Nagad, and Rocket. All financial transactions are protected by SSL encryption.

3.3 Customer Service

We use your information to respond to your complaints, questions, or support requests, and to provide quality service through 24/7 live chat.

3.4 Ensuring Responsible Gaming

We analyse game play data to identify problematic gaming behaviour, assist with setting limits, and send information related to responsible gaming.

3.5 Security and Fraud Prevention

We process your information to detect and prevent unauthorised access, money laundering, fraud, and other illegal activities.

890bd never sells your personal information to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

4.1 Service Providers

Only the necessary information is shared with payment gateways, identity verification agencies, technology infrastructure providers, and customer support platforms. These organisations are contractually bound to comply with our privacy standards.

4.2 Legal Obligations

If providing information is required by legal order, government directive, or regulatory authority request, we will provide the information in compliance with applicable law.

4.3 Business Transfers

In the event of a company merger, acquisition, or asset transfer, the collected information may be transferred. In such cases, we will provide you with advance notice.

890bd follows industry-standard technology and practices to keep your information secure:

• All data transmissions are protected by SSL/TLS encryption
• Passwords and sensitive information are stored in hashed and encrypted form
• Regular security audits and vulnerability assessments are conducted
• Access control measures ensure only authorised personnel can access information
• Data backups are regularly stored on secure servers

5.1 Data Retention Period

We retain your information while your account is active and during your use of the services. Even after account closure, financial transaction records and identity verification information may be retained for a specified period in accordance with regulatory obligations.

5.2 Response to Data Breach

If a data breach occurs that affects your information, we will notify you as quickly as possible and take the necessary steps to address the situation.

890bd uses cookies and similar technologies to improve your experience. Cookies are small text files stored on your device.

6.1 Cookies We Use

• Essential Cookies: Required to maintain login sessions and for core platform functionality
• Functional Cookies: Used to remember your preferences and settings
• Analytics Cookies: Analyse platform usage patterns to help improve our services
• Security Cookies: Used to detect and prevent fraud

6.2 Cookie Control

You can disable cookies through your browser settings. However, disabling essential cookies may affect some core functionality of the platform.

As a user of 890bd, you have the following rights over your own information:

7.1 Right to Access Information

You have the right to know what information we hold about you and to receive a copy of that information. To do so, email us at [email protected].

7.2 Right to Correct Information

You have the right to request correction of your information if it is inaccurate or incomplete. This can be done through account settings or via live chat.

7.3 Right to Delete Information

In certain circumstances you may request deletion of your personal information. However, some information may need to be retained for a specified period due to legal obligations.

7.4 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will respond to your request within a reasonable time.

890bd strictly does not provide services to individuals under the age of 21. We do not knowingly collect any personal information from minors. If we become aware that a minor has created an account, we will immediately close that account and delete the collected information.

If you believe that a minor has registered on our platform, please contact us immediately at [email protected].

The 890bd platform has connections with game software providers (such as Pragmatic Play, Spribe, JILI, PG Soft, Evolution Gaming, and others) and payment service providers. These third-party organisations have their own privacy policies, and 890bd is not responsible for their collection or use of information.

We work only with reliable and well-established technology partners who adhere to industry-standard security practices.

890bd reserves the right to change or update this Privacy Policy at any time. For significant changes, we will notify you in the following ways:

• By publishing a notice in the notifications section of the website
• By sending a message to your registered email address
• By displaying a notification on screen at the time of login

Continued use of the platform after changes are made will be considered as your acceptance of the updated policy. You are advised to review this policy regularly.

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us:

For privacy-related complaints, please write "Privacy Request" in the subject line of your email.